Return Policy
Thank you for your purchase! We hope you love everything you ordered. But if something's not quite right, we're here to help.
Return Eligibility
You may return items for a full refund if all the following conditions are met:
- It is within 30 days from the date your package was delivered.
- The item is unused, unopened, and in its original packaging.
- We cannot accept returns for opened items, used items, items with removed shrink-wrap, or anything not in resellable condition.
Damaged Items
In the rare event that you receive a damaged product, please get in touch with us within 7 days of delivery with clear photos of the issue. We'll work with you to replace the item or offer a full refund.
Return Instructions
To initiate a return, please contact us here to obtain our return shipping label and instructions.
Please note:
- Customers are responsible for return shipping costs.
- We recommend using a trackable and insured shipping method, as we are not responsible for returns that are lost or damaged.
Return Processing Time
Please allow up to 3 weeks for transit and processing from the day you return it. Once we receive your return, we'll get it processed.
Refunds
After we receive and inspect your return, we'll notify you by email of the approval or rejection of your refund.
Approved refunds will always be issued to your original payment method, including purchases made as gifts.
Processing times for refunds vary by your financial institution. Most refunds will show up in your original payment method within 3 to 5 business days; however, international refunds may take up to 10 business days.
If we suspect a return or refund request is fraudulent, abusive, or excessively repetitive, we reserve the right to decline it, and no return or refund will be processed.
Exchanges
Currently, we don't offer exchanges. Instead, you'll need to return the item for a refund, which you can then use to buy the item you'd like.
Need Help?
If you have any further questions, please don't hesitate to contact us here. We’re here to help!