Free U.S. shipping on all orders over $75

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Shipping Time

Orders are shipped within 1-3 business days. We are a small team, so there may be occasional delays. Additionally, weather, customs, and postal service issues can cause delays, particularly during holidays. We appreciate your patience. 

Currently, we only ship to destinations within the U.S. For international shipments, we suggest you explore "parcel forwarding centers" such as reship.com or shipito.com

Shipping Rates

All orders under $20.00 ship for a flat rate of $4.00. Orders between $21.00 and $74.00 ship for $6.00. Orders $75.00 or more ship free. 

Order Confirmation

You will receive an order confirmation email after purchase. If you cannot find it, please check your spam or promotions folder. 

Tracking Your Shipment

Once your order ships, we will email you a tracking number. You can also find it by logging into your account. If a package is delayed or stuck in transit, we recommend checking with your local post office before contacting us.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for packages shipped to incorrect addresses.

Lost or Stolen Packages

All shipments include tracking. If an order is marked as "Delivered" by the carrier, this tracking serves as proof of delivery on our end.

If you believe your order was not received, please contact us here so we can review the delivery and take appropriate next steps.

Refunds or replacements for lost packages will be determined based on the carrier's tracking information and any supporting evidence.

We encourage customers to ensure they have a secure delivery location. We are not responsible for packages that are stolen after the delivery is confirmed.

We're Here to Help

If you have any further questions, please don't hesitate to contact us here. We are committed to delivering the best possible customer experience.

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Thank you for your purchase! We hope you love everything you ordered. But if something's not quite right, we're here to help.

Return Eligibility

You may return items for a full refund if all the following conditions are met:

  • It is within 30 days from the date your package was delivered.

  • The item is unused, unopened, and in its original packaging.

  • We cannot accept returns for opened items, used items, items with removed shrink-wrap, or anything not in resellable condition.

Damaged Items

In the rare event that you receive a damaged product, please get in touch with us within 7 days of delivery with clear photos of the issue. We'll work with you to replace the item or offer a full refund.

Return Instructions

To initiate a return, please contact us here to obtain our return shipping label and instructions.

Please note:

  • Customers are responsible for return shipping costs.

  • We recommend using a trackable and insured shipping method, as we are not responsible for returns that are lost or damaged.

Return Processing Time

Please allow up to 3 weeks for transit and processing from the day you return it. Once we receive your return, we'll get it processed.

Refunds

After we receive and inspect your return, we'll notify you by email of the approval or rejection of your refund.

Approved refunds will always be issued to your original payment method, including purchases made as gifts.

Processing times for refunds vary by your financial institution. Most refunds will show up in your original payment method within 3 to 5 business days; however, international refunds may take up to 10 business days.

If we suspect a return or refund request is fraudulent, abusive, or excessively repetitive, we reserve the right to decline it, and no return or refund will be processed.

Exchanges

Currently, we don't offer exchanges. Instead, you'll need to return the item for a refund, which you can then use to buy the item you'd like.

Need Help?

If you have any further questions, please don't hesitate to contact us here. We’re here to help!